Innovative, ambitious, highly disciplined, and versatile professional with admirable career achievements and success
Experienced in establishing working partnerships with healthcare professionals
Proficient in Microsoft Office Suite
Diverse background in healthcare management and IT systems
Profound experience with industry standard healthcare software, EHR’s, and SAAS
Extensive knowledge of EPIC Systems, Clindoc, CPOE, and Service Desk
Strong understanding of EPIC roles
Exceptional competence in establishing and achieving personal and business goals
Strong sense of identifying and capturing opportunities based on abilities to evaluate motivations
Clearly articulate, personable, and professional with well-defined presentation skills
Advanced understanding of managed care and quality metrics
Dedicated, self-driven, focused, and results oriented; always one step ahead of the challenge
Accountable for personal growth and marketing of professional services
Possess strong understanding of the pharmaceutical marketplace
Possess expansive knowledge of medications and their uses
Excellent interpersonal and relationship building skills
Professional Experience:
A1 Unlimited Consulting
Atlanta, GA
EHR Consultant March 2020-Current
Client success management
Ensure smooth transition to EPIC platform
Provide EPIC product function, design, build, and testing expertise
Ensure appropriate documentation, follow-up, workflows, and configuration clarifications are completed
Provide clinical training for end users
Provide post-sales support to customers and users
Manage baseline assessment/data gathering of materials to assist with strategy development for consultants
Develop and maintain application specific training materials and curriculum
Epic Go-Live ATE Support
Recent Engagements/Assignments
• October 2021-Epic ATE Provider Support ClinDoc/CPOE, Trinity Health, Columbus, OH
• March 2021- Epic ATE ClinDoc/ Brown and Toland Physicians, San Francisco, CA
• December 2020- Epic ATE ClinDoc/CPOE/ Catholic Health Systems, Buffalo, NY
• March 2020- Epic ATE ClinDoc/Orders/ Texas Health, Arlington, TX
Curant Healthcare,
Smyrna, GA
Patient Enrollment Specialist/Clinical Quality Assurance Specialist April 2019-July 2020
Support a network of cross-functional workgroups, including Health & Productivity, Clinical, Data/Analytics, Pharmacy, and Client Services
Outreach patients to enroll them into care management/medication management
Communicate with pharmacists and nurses to ensure accurate patient information and safety
Meet specified quotas and enrollments
Dictate patient medication history and verify history for accurateness and possible drug interactions and/or duplicate therapies
Organize, analyze, and interpret data across service lines/initiatives (medical and pharmacy) to identify errors and opportunities for improvement
Monitor nurse and pharmacist phone calls to ensure proper protocol
Document patient EMR with appropriate call and health related information
Verify accurateness of patient information, pharmacist and nurse documentation in database
Support execution of client-specific policies, including, tobacco, physical activity, and nutrition with a focus on chronic condition prevention and management
Schedule patients to speak with nurses and/or pharmacists via MS Outlook Calendars
M&S Services,
Fayetteville, GA
Account Manager/Outside Sales Representative March 2016-March 2019
Distribute marketing and promotional materials to acquire new service clients
Manage sales territory
Recruit, screen, and qualify applicants
Maintain specified number of participants dependent on state regulations, individuals’ disabilities, and facilities accessibility
Manage client files to ensure proper state guidelines, policies, and procedures are followed
Manage client accounts to ensure accurate billing, receiving, and distribution of state allocated funds
Forge strong relationships with state officials and family members to promote proper care of clients
Care for mentally disabled individuals
Manage strategic objectives and efficiently track the achievement of clients daily, weekly, and monthly goals
Target Pharmacy,
Atlanta, GA
Lead Pharmacy Technician/Supervisor ...
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