OBJECTIVE:
To secure a full time permanent administrative position where I can utilize my years of customer service experience
in an office environment that will provide me with consistent challenges and new endeavors.
WORK EXPERIENCE:
E-Block, Burlington, Vermont July 2019 -September 2020 Condition Report Writer
Thoroughly inspected 50 to 100 vehicles a week from different car dealerships in the Connecticut/New York area with great attention to detail and awareness of time management.
Reported conditions of vehicles while paying attention to details of the vehicle
Managed a small team of report writers while ensuring all inspections were processed accordingly.
Heavily interacted with multiple dealerships in the Connecticut/New York area to gain users for the product
at hand (App).
Enterprise Holding, Waterbury, Connecticut October 2018 – July 2019 Management Trainee
Successfully handled 100+ in-bound calls weekly related to rental agreements, customer satisfaction and customer accommodations.
In depth understanding of underwriting process of rental agreements.
Analyzed and audited rental agreements and disseminated terms and conditions to customers as needed.
Utilized substantial amounts of excel spreadsheets to track sales figures and growth and income for the
branch office.
Worked in a high-volume branch which required a minimum 50 hour work week.
Planet Home Lending, Meriden, Connecticut July 2017 – September 2018 Customer Service Representative
Processed high volume calls in a fast paced work environment.
Provided exceptional customer service skills by building trust between clients and firm while having
questions answered efficiently and accomodatingly to meet customer needs.
Withheld strong telephone system skills.
Knowledgeable ...
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