Certification
Project Management Certificate – Georgia Tech Professional Education Jan 2018 - May 2018
Qualifications
Self-motivated, multitasker. Superb customer service, communication, analytical, and problem solving skills.
VNC, MATLAB, Red Hat Linux, AutoCAD, Libre Office, Microsoft Office, Visual Basic, LabVIEW, Visio, Salesforce.
Solid understanding of power supplies to include transformers, inductors, DC-DC converters, inverters, and feedback control.
Experience with electronic assembly, hot bench testing, and test equipment: GPIB, spectrum analyzer, oscilloscope, signal/function generator.
Basic knowledge of test interfaces such as RS-232, Ethernet (LAN), JTAG, and USB.
Experience
Technical Project Manager Dec 2017 – Present
Advanced Control Systems, Norcross, GA
Provide planning and execution of the full project lifecycle from definition to close out.
Developing plans and schedules to meet the customer's requirements.
Monitoring project budgets and actual costs on small to large projects.
Providing guidance to the project engineers and interacting directly with the customer.
Customer Support Engineer Feb 2015 – Dec 2017
Advanced Control Systems, Norcross, GA
Provide first level technical support and troubleshooting on customers’ electric utility systems for SCADA* software and hardware, substations, and network/remote terminal units via VPN (virtual private network) connections.
o Support PRISM* and a wide variety of ACS applications: PRISM GOI (graphical operator interface), VDE (database editor), E-alarm (alarm processing), trend charts, DNP/IP communications, and VNC remote access software.
o Load, verify, and configure as well as upgrade software modules.
o Configuring and editing ACS provided scripts.
o Linux system administration: database support, manage processes, manage files and directories, control access with Linux permissions, add/remove/administer users and groups, and analyze system log files.
Delegation and management of Salesforce Helpdesk cases.
Perform these duties after-hours in the case of a system emergency
Graduate Research Assistant/ Graduate Co-op (Engineering) Jan 2013 – Jan 2015
Georgia Tech Research ...
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