SENIOR SALES CONSULTANT
HEALTHCARE SALES EXECUTIVE / CUSTOMER RELATIONSHIP MANAGER / MARKETING MANAGER
Committed, top-performing healthcare professional with comprehensive experience in Healthcare Sales, Marketing, Pharmaceuticals, Customer Relationship Management, Staff Training, and Market Analysis. Proven track record of developing relationships, generating and closing deals for patient home healthcare services. Increased company annual referrals by 60% over a 2-year period, achieving a top ranking of 7 out of 500 healthcare sales professionals.
Consistently bridges relationships between management levels and quickly engages all available resources to achieve the highest closure and success rates. Seasoned in many areas of the healthcare industry: Managed Care, Home Health, Medical Device, Hospice and Pharmaceutical Sales. Driven to improve availability and quality of services for patients transitioning to home or assisted living situations. Focused on personalized customer service and patient advocacy while collaborating with care providers to promote positive outcomes.
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CAREER HIGHLIGHTS & ACHIEVEMENTS
•Comprehensive experience with a broad scope of healthcare marketing, from management of home health referral contracts to pharmaceutical and medical device sales.
•Excels at development and implementation of marketing strategies to efficiently manage and expand referral accounts and increase market share of the transitional care industry.
•Increased patient admissions cumulatively by 51% over prior year in 2012, by 74% in 2014, and by 81% in 2015, consistently growing sales base and providing highest levels of service.
•Established long-term client partnerships with skilled nursing facilities, hospitalists and physician specialists to promote high-quality health services and increase patient volume.
•Train groups and provide presentations on products and services to clients as well as new hires, to ensure a clear corporate message and maintain compliance with state and federal requirements.
•Engage with all levels of healthcare industry at trade shows and customer events, furthering brand awareness and demonstrating importance of products or services within the marketplace.
•Awarded the 2014 Pinnacle Award for top sales and quality performers, achieving a nationwide ranking of 7 out of 464 healthcare sales professionals.
•Selected out of 60 employees to lead a home health committee to organize feedback and implementation methods to improve referral data collection programs.
•Consistently evaluate and analyze patient needs and medical resources, applying knowledge of federal and state regulations and conduct regular performance assessments of staff to ensure highest quality of care.
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PROFESSIONAL EXPERIENCE
2018 - Present
Customer Relations Representative, PruittHealth Home Health, Atlanta, GA
Manage patient transition from in-patient care to home care, hospice care or skilled nursing facilities, by connecting patients with care agencies and services.
Recognized as a top sales performer within the organization (2019)
Generate healthcare sales calls and conduct presentations to clients to develop long-term partnerships for healthcare referrals.
2016 – 2018
Hospital Liaison, Heritage Hospice, Marietta, GA
Established new sales contracts and managed existing referral partnerships of hospice services to physicians, hospitals, skilled nursing facilities and assisted living communities.
Provided product training on palliative care services to existing partnerships and prospective contracts, to promote highest quality outcomes.
2016-2016
Territory Manager, Zoll Medical Corporation, Atlanta, GA
Provided high level medical sales of a non-invasive wearable cardiac defibrillator system to physicians, patients, hospitals and staff. Facilitated the initial sale as well as ongoing in-service and support activities to promote consistent use.
Physician specialty call points include cardiology, hospitalists, nurse practitioners, physician assistants and nurses. Conduct sales and ongoing support of LifeVest to promote consistent utilization. Received corporate commendation for meeting/exceeding all sales objectives, maintaining database of a...
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